Privacy Policy

LGT Fitness is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights in relation to it. By using our website or submitting your information through any of our forms, you agree to the practices described in this policy.

Who We Are

LGT Fitness is an online fat loss and body composition coaching business based in Brisbane, Australia, operated by Blake McKenzie. We provide one-on-one coaching services to clients across Australia.

Website: lgtfitness.com.au

What Information We Collect

We collect personal information when you voluntarily provide it to us, including through our website contact forms, Meta lead forms, or direct enquiries. This may include:

• Your name
• Email address
• Phone number
• Information about your health and fitness goals
• Information about your current lifestyle and exercise habits

We may also collect non-personal information automatically when you visit our website, such as browser type, pages visited, and time spent on the site, through standard analytics tools.

How We Use Your Information

We use the information you provide to:

• Respond to your enquiries and arrange coaching consultations
• Provide and manage our coaching services
• Send you relevant information about our services and offers
• Improve our website and marketing

We will not use your personal information for any purpose other than those listed above without your consent.

How We Store and Protect Your Information

Your information is stored securely using reputable third-party platforms including Google Workspace, Stripe, and our coaching platform. We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

We retain your personal information only for as long as necessary to provide our services or as required by law.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors and email platforms, but only to the extent necessary to provide those services. All third parties we work with are required to handle your information in accordance with applicable privacy laws.

Meta and Third-Party Advertising

We use Meta (Facebook and Instagram) advertising tools including the Meta Pixel and lead forms to reach potential clients. When you interact with our ads or submit a lead form, Meta may collect information in accordance with their own privacy policy. You can review Meta's data practices at facebook.com/privacy/policy.

Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Request access to the personal information we hold about you
• Request that we correct any inaccurate information
• Request that we delete your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below and we will respond within a reasonable timeframe.

Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and help us understand how visitors use our site. You can disable cookies through your browser settings, though this may affect some functionality of the site.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please get in touch.